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Royal Bank of Scotland


The UK’s competition authority has rebuked Royal Bank of Scotland and Santander for breaching payment protection insurance rules just days ahead of the deadline for claims in the biggest-ever financial mis-selling scandal. The Competition and Markets Authority said the banks had breached orders requiring them to send annual and accurate reminders to those customers who …

Two of Britain’s biggest banks have been ordered to take action on PPI after failing to send thousands of customers legally binding annual statements. The Competition and Markets Authority (CMA) said the two banks failed to send, or sent inaccurate, annual PPI reminders to customers dating as far back as six years. They’ve now been …