Posts in tag

JoyCons


Vice got the memo from someone familiar with Nintendo’s updated customer support documentation. It reads: “Customers will no longer be requested to provide proof of purchase for Joy-Con repairs. Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair […] confirm the prior repair …

Following continued reports that the Nintendo Switch’s Joy-Con controllers are “drifting”, a Vice story today claims that Nintendo is instructing its customer service representatives to repair the controllers for free, no questions asked. And anyone who has previously paid to get one repaired will now be refunded. Nintendo Responds To Sufferers Of Joy-Con Drift Although …