Posts in tag

Customer


“Every company’s greatest assets are its customers, because without customers there is no company,”–Erwin Frand During our recent weakened economy, many businesses have seen declining revenues and declining budgets. Declining budgets often lead to reduced staff levels and diminished services. To me, this does not make sense. I believe that it is during the down …

SOUTH JORDAN, UT; ROCHESTER, NY; USA, June 08, 2022 (GLOBE NEWSWIRE) — CallTower, a global announced today that TMC, a global, integrated media company, has named CallTower’s Microsoft Teams UCaaS and CCaaS solution as a 2022 CUSTOMER magazine Voice Technology Excellence Award winner.  CallTower combines powerful voice enabled Unified Communications as a Service (UCaaS) solutions …

Muscat:- Omantel, the leading telecom operator in the Sultanate of Oman, hosted yesterday, Wednesday May 25th, its 3rd webinar to discuss 5G technology, its potential, and its impacts on customers and consumers. The company, which was the first to introduce 5G technology in the Sultanate, is organizing a series of webinars to focus on this …

Vocalcom appoints Chantal Teixeira as CCO. Chantal has over 20 years of experience in B2B and B2C customer service and operations management. Her mission will be to overhaul the Vocalcom service offer and transform customer operations internationally. Chantal spent 9 years with IER, a specialist in the flow of assets and people, as a Service …

May 20, 2021 Many retailers are hungry for social media notoriety and the traffic it brings but, for Starbucks and its employees, becoming the object of a TikTok trend is turning into a giant headache. TikTok users have been flooding Starbucks’ mobile app with orders for “appucinos” — complicated, multi-ingredient drinks the customers proudly showcase …

Retailers must invest in new technologies to make their supply chains agile, deliver seamless omnichannel customer experiences, build customer loyalty and stay ahead of the competition. May 02, 2021Ed. Note: A version of this article originally appeared at  Retail TouchPoints. The fundamental shift in retail toward blended digital commerce has created several hurdles for retailers …

“It’s a very polarizing situation,” League City Police Chief Gary Ratliff said. “Where some folks don’t believe that there should be masks and others do.” According to the police, James Schulz, 53, entered the restaurant Wednesday night without a face mask. He was requested to wear one to be served or use the drive thru. …

Field service management is a crucial issue in today’s power and utility landscapes, as companies are measured on their customer engagement, communication and, most of all, duration of outages both planned and unplanned. When an electric utility’s scheduling and engagement is not efficient it can impact the bottom line. But it doesn’t have to be …

A seamless omnichannel experience, flexible buy and return policies, on or offline, today’s customers want it all. Tech is giving it to them. Although people are still stepping into brick-and-mortar stores to get their goods, creating a smooth omnichannel customer experience that a business operating model that allows customers the flexibility to bounce back and …

The company is now moving quickly to offer a REFNOVA technology suite to customers around the world, based on feedstock input and the customers desired economic goals. The new technology suite offers up to six configurations which focus on the output products such as biochar and non-fossil fuel derived activated carbon and advanced biofuels with …