Last week’s most read RTIH retail technology articles — Retail Technology Innovation Hub


Last week’s most read RTIH retail technology articles — Retail Technology Innovation Hub

These are the retail systems articles that caught your fancy during the past seven days, including AdTech in the UAE, chatbots on the rise and rappers investing in buy now, pay later ventures.

Majid Al Futtaim deploys Carrefour UAE AdTech online solution

Majid Al Futtaim has implemented new advertising technology at its Carrefour UAE business.

It says that, as a result, website and smartphone app customers will receive the most relevant and appealing advertised promotions. 

In addition, end-to-end tracking, measurement and reporting tools and metrics, give participating suppliers a better understanding of individual consumer interactions.

Very.co.uk AI chatbot becomes dominant customer service channel

Very Assistant, Very.co.uk’s artificial intelligence-powered chatbot, has become the pureplay’s largest customer service channel.

Previously only available via the app, it now answers 268,000 customer queries a month, having been launched on the Very website in September 2020.

Tesco makes on-demand grocery delivery move with Whoosh service

Tesco is testing out a new rapid delivery service, Whoosh, at an Express store in Wolverhampton.

Sean Combs teams with Salesforce to launch SHOP CIRCULATE

SHOP CIRCULATE, a new venture that allows consumers to discover and buy products exclusively created and sold by black entrepreneurs, has launched using Marketplacer’s technology platform. 

Created by American rapper, record producer, record executive, and entrepreneur, Sean ‘Diddy’ Combs, the digital marketplace has been designed and built by Salesforce partner Deloitte Digital.

Retail technology deals and deployments at a glance

RTIH rounds up the stand out retail tech deals, deployments and pilots from last week, including Pret A Manger, Sailing Group and Sonae.

Digital first Cath Kidston selects SellersFunding FinTech service

SellersFunding, which provides financial solutions for sellers on Amazon, Shopify, Walmart and other marketplaces, has provided Cath Kidston with a £5 million credit line over a period of three years.

This comes as the British home and fashion brand pivots its traditionally brick and mortar business to a digital first model amid the Covid-19 outbreak.

Walgreens looks to expand mobile reach and senior customer offerings

Walgreens has announced two startup challenges in collaboration with retail and consumer investment and innovation firm, True.

These will run until 25th June. Successful applicants will be asked to pitch to Walgreens.

Klarna announces rapper A$AP Rocky as new investor

Rakim Mayers, better known as A$AP Rocky, has become a Klarna shareholder. Financial details of the investment were not disclosed.

Amazon picks Canary Wharf for latest London Amazon Fresh store

Amazon has opened an Amazon Fresh location in Canary Wharf, London.

It’s the fourth such convenience store to feature Just Walk Out Shopping tech in the UK, which was pioneered at the Amazon Go offering in the States.

Morrisons under fire after abruptly ending 10% teacher discount

Morrisons has been accused of poor communications and underhand tactics after it pulled a coronavirus outbreak related 10% teachers and school staff discount.

Sign up for our free retail technology newsletter here.


Source link