Coronavirus pandemic moves seniors to embrace technology, survey finds

Coronavirus pandemic moves seniors to embrace technology, survey finds

Claire Kowalick, Wichita Falls Times Record News
Published 7:00 a.m. CT April 10, 2020 | Updated 1:49 p.m. CT April 10, 2020


Residents at a retirement home recorded a plea for others to stay at home during the coronavirus pandemic.


Among the many things changing due to the COVID-19 pandemic, the virus and subsequent shelter-in-place orders for most parts of the country are changing how senior citizens use technology.

A survey by, found that people over age 60 are using technology more frequently during this time to shop for groceries, meet virtually with friends and pay bills online.

In the past two weeks, nearly a quarter of seniors surveyed said they had purchased groceries online for pickup or delivery. In 2019, only 11 percent of Americans of all ages had used online grocery services.

The survey showed 28 percent of seniors had downloaded a new app and 7 percent had tried a videoconferencing tool.

A survey shows many seniors are embracing technology during the COVID-19 crisis. (Photo: TheSeniorList graphic)

And rather than pulling out that checkbook, 77 percent of seniors said they had made a financial transaction or paid a bill online recently.

About 70 percent of seniors reported shopping online in the past couple weeks, which is slightly more than the average 69 percent American online shoppers.

Coronavirus San Angelo:

Less than 10 percent of these surveyed said they had not used any of the technology tools listed.

The survey was conducted online, skewing the results perhaps by those seniors already comfortable with technology, but it does serve as a sign that seniors are open to embracing some of these tech tools.


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