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‘Universal credit ruined my life and got me addicted to drugs’

A letter sent Danielle John’s life into a downward spiral. She had missed an appointment and the Department for Work and Pensions told her that her Universal Credit payments would be sanctioned as a result.

Danielle John (Image: Richard Swingler)

There was seemingly no attempt to first find out why she had missed the appointment, which was that she had suffered a miscarriage the day before and simply forgotten to inform her work coaches.

Instead, she was just told: “You didn’t come to a meeting with us… Because of this, you’ll lose some or all of your universal credit payment for a time. We call this being sanctioned.” Read on…




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