Rockford Public Schools technology outage to extend into third week – News – Rockford Register Star


Rockford Public Schools technology outage to extend into third week - News - Rockford Register Star

District employees will get paid Friday despite problems

ROCKFORD — Internet and computer access will not return to Rockford Public Schools by the end of the week as expected, but everybody will get paid.

In a Wednesday update, the school district informed parents and staff that the district will not be back online by the end of this week as it had hoped.

The latest prediction is early next week.

The district has been without digital access to servers, computers, internet, email, phones and more since Sept. 5 because of a ransomware attack.

The technology blackout will not affect payroll, district officials confirmed. “Employees will be paid through our usual channels,” the district posted Wednesday on its Facebook page.

The ongoing outage is causing a host of problems for the district: Teachers and students are unable to access the internet or use computers or other technology in their classrooms. Attendance must be taken by hand and student records can’t be accessed.

The district continues to investigate the hack as it works to restore and rebuild its IT infrastructure. It continues to look into whether personal information of students and staff has been comprised.

The district warned staff on Wednesday that they may see emails and email notifications come through on wireless devices, but they should not open them. Staff is being told to ignore prompts to change their passwords and stay out of their RPS email accounts. Phone systems are in the process of coming back online.  

Corina Curry: 815-987-1371; [email protected]; @corinacurry


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